Product Details
Unicenter Assure Service
Hyderabad
A Quality Product from
CA COMPUTER ASSOCIATES INDIA PVT. LTD [View Profile]
Hyderabad - India
Description :
Define and Manage Service Commitment Contracts in Real Time
Provides SLA life cycle management in line with best practices
Detects real-time violations with early warnings and SLA penalty calculations
Monitors and reports end-user service levels against SLA parameters
Receives warnings of pending violations
Prioritizes performance issues based on end-user and business impact
Unicenter Service Assure supports process-driven service level management (SLM) between IT providers and business customers. Using a top-down business centric approach, Unicenter Service Assure enhances SLM processes based on best practice recommendations for IT Service Management for organizations looking to deliver IT as a service to the business ? providing service provisioning, SLM tasks automation for contract administration, SLA monitoring for violations and warnings, and service reporting.
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Other Matching Products
CA COMPUTER ASSOCIATES INDIA PVT. LTD deals in :
We provide Complete IT Solutions. We Provide Solutions in following Fields - Product, Service, Technology, Inductry, Business and Partner. Our Products include Enterprise Management, Security, Storage, Portal and Business Intelligence, Application Life Cycle Management, Data Management and Application Development. Products Solutions - Life Cycle Management, Data Management and Application Development, Enterprise Management, Portal and Business Intelligence, Security Management, Storage. Service Solutions - Security Management, Life Cycle Management, Storage Management, IT Service Management, IT Operations Management and Education services. Technology Solutions - Application Solutions, Java, Linux, Microsoft Windows XP, open Source, Oracle Platform Solutions, Web Services, Maniframe Solutions, Microsoft Windows Server and Wireless Solutions. Industry Solutions - Solutions for Federal Government, Healthcare, Solutions for diverse Retail industry, Manufacturing solutions, Risk management, Compliances and Customer service solutions and other Financial Services and Eductaion Services.Business Solutions - SOftware solutions for Small Business & Medium business, Business continuity planning, Compliances. Partner Solutions like Alliance Partners, Channel partners, Technology Partners, Service Partners and Education Partners.
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