Product Details
Unicenter Desk Dashboard Service
Hyderabad
A Quality Product from
CA COMPUTER ASSOCIATES INDIA PVT. LTD [View Profile]
Hyderabad - India
Description :
Unicenter Service Desk Dashboard provides near-instant visibility of critical service desk operational metrics. Designed to support service desk management, concerned about the day-to-day activities within the service desk, the Unicenter Service Desk database features numerous out-of-the-box graphical and tabular views that provide a high-level status of your support operation. These capabilities can help you meet your service commitments and provide improved service levels.
Real-Time Service Desk Decision Support Analysis
Delivers visibility of critical service desk operational metrics
Includes numerous views that provide a status of the support operation
Seamless "drill down" integration with Unicenter Service Desk
Provides cockpit-like graphical displays of key performance indicators
Alerts support management to user-defined threshold violations.
| View Complete Catalog | Send Online Enquiry | View Company Profile |
Other Matching Products
Unicenter? ServicePlus Service Desk Starter Implementation Pack
A month-to-month license of this product will help you rapidly install a predetermined set of service desk functionality in your IT environment. CA Technology Services consultants ....
Unicenter ServicePlus Service Desk Healthcheck
This service offering provides a review of both the technical and operational processes of your product implementation. By discovering areas that can be improved in your service ma ....
Desk Starter Implementation Pack Supporting ITIL Best Practices Unicenter? ServicePlus Service
The month-to-month license will help you quickly install a predetermined set of service desk functionality in your IT environment. CA consultants assist in installing, configuring ....
Unicenter Desk Service
Incident, Problem, Service Request and Change Management. Offers integrated incident, problem and change management. Empowers end users with self-service Manages service level ....
Unicenter Desk Knowledge Tools Service
Powerful Knowledge Life Cycle Management Captures and stores experience of experts in knowledge base Rapid access to content through multiple retrieval methods Provides a sing ....
Unicenter Intelligence Service
Intelligence for Effective Decision Support Presents executive-level portal view Provides financial, performance, utilization and risk based information Enables analysis of se ....
CA?s Unicenter? Desktop and Server Management and Service Support Solution
TIME dotCom Lowers Costs, Improves Efficiency by 30% With CA?s Unicenter? Desktop and Server Management and Service Support Solution - "CA's Unicenter? Desktop and Server Managem ....
Unicenter Service Catalog
Publish, Administer and Subscribe to a Catalog of IT Services Offers catalog of services with pre-built content Defines clear service definitions including service levels and co ....
Unicenter Assure Service
Define and Manage Service Commitment Contracts in Real Time Provides SLA life cycle management in line with best practices Detects real-time violations with early warnings and S ....
Unicenter Metric Analysis Service
Unicenter Service Metric Analysis manages service goals for infrastructure assets by translating metrics from disparate sources into information that both administrators and end us ....
CA COMPUTER ASSOCIATES INDIA PVT. LTD deals in :
We provide Complete IT Solutions. We Provide Solutions in following Fields - Product, Service, Technology, Inductry, Business and Partner. Our Products include Enterprise Management, Security, Storage, Portal and Business Intelligence, Application Life Cycle Management, Data Management and Application Development. Products Solutions - Life Cycle Management, Data Management and Application Development, Enterprise Management, Portal and Business Intelligence, Security Management, Storage. Service Solutions - Security Management, Life Cycle Management, Storage Management, IT Service Management, IT Operations Management and Education services. Technology Solutions - Application Solutions, Java, Linux, Microsoft Windows XP, open Source, Oracle Platform Solutions, Web Services, Maniframe Solutions, Microsoft Windows Server and Wireless Solutions. Industry Solutions - Solutions for Federal Government, Healthcare, Solutions for diverse Retail industry, Manufacturing solutions, Risk management, Compliances and Customer service solutions and other Financial Services and Eductaion Services.Business Solutions - SOftware solutions for Small Business & Medium business, Business continuity planning, Compliances. Partner Solutions like Alliance Partners, Channel partners, Technology Partners, Service Partners and Education Partners.
| View Company Profile | View Complete Catalog | Send Online Enquiry |