Product Details
Unicenter Desk Service
Hyderabad
A Quality Product from
CA COMPUTER ASSOCIATES INDIA PVT. LTD [View Profile]
Hyderabad - India
Description :
Incident, Problem, Service Request and Change Management.
Offers integrated incident, problem and change management.
Empowers end users with self-service
Manages service levels to ensure response time commitments
Uses automated customer surveys to ensure high quality support
Provides built-in integrations to the Unicenter family of products
Unicenter Service Desk is an enterprise level ITIL compliant solution that is capable of meeting the most challenging support requirements, yet is also capable of scaling down to meet small and medium service support needs. With the increasing adoption of best practices, the service desk becomes your cornerstone for automating IT processes and providing audit trails for regulatory compliance. Unicenter Service Desk provides you with this reliable foundation to improve efficiencies while fostering customer satisfaction and improved productivity.
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Other Matching Products
CA COMPUTER ASSOCIATES INDIA PVT. LTD deals in :
We provide Complete IT Solutions. We Provide Solutions in following Fields - Product, Service, Technology, Inductry, Business and Partner. Our Products include Enterprise Management, Security, Storage, Portal and Business Intelligence, Application Life Cycle Management, Data Management and Application Development. Products Solutions - Life Cycle Management, Data Management and Application Development, Enterprise Management, Portal and Business Intelligence, Security Management, Storage. Service Solutions - Security Management, Life Cycle Management, Storage Management, IT Service Management, IT Operations Management and Education services. Technology Solutions - Application Solutions, Java, Linux, Microsoft Windows XP, open Source, Oracle Platform Solutions, Web Services, Maniframe Solutions, Microsoft Windows Server and Wireless Solutions. Industry Solutions - Solutions for Federal Government, Healthcare, Solutions for diverse Retail industry, Manufacturing solutions, Risk management, Compliances and Customer service solutions and other Financial Services and Eductaion Services.Business Solutions - SOftware solutions for Small Business & Medium business, Business continuity planning, Compliances. Partner Solutions like Alliance Partners, Channel partners, Technology Partners, Service Partners and Education Partners.
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